Hoglund Family Hearing

“It has been a pleasure to work with John over the years. He has been sensitive to my needs, as well as being up on the latest products in the field of hearing aids. I have given his name to many friends, colleagues and relatives, and they too have found satisfaction.”

"From the day I called to the day I walked into the office for my appointment, Dawn greeted me with a friendly "hello" and a smile. She's been extremely helpful in answering all my questions. Derick, the Hearing Aid specialist, spent so much time explaining all the test results to my husband and myself. He made us feel very comfortable with all his knowledge and compassion. Dawn and Derick made us feel like we were definitely part of the family. I love that I can hear again and so does everyone else around me. The hearing aids are so easy to use and very comfortable. Thank you Hoglund family! "

"I would recommend this lunch and learn seminar to your friends and family because it is very informative. The workshop was excellent. The speakers were very knowledeable and covered every ear problem possible. They also explained everything in laymans language which made it easy to understand. My knowledge about hearing has dramatically improved after attending the Seminar."

“The seminar was very informative - I learned a lot about hearing loss and tinnitus since I was concerned about it and dementia. The seminar covered information that was helping and made me understand Tinnitus and how to cope with this condition.”

It was really interesting learning of the emotional and brain trying to compensate for the hearing loss. The information was helping in understanding tinnitus. As a spouse of a person with tinnitus, I can be more sensitive to his condition.”

“The information that was covered was informative and very helpful in understanding Tinnitus and hearing loss. They provided me with information that I had not heard before. John is an above average speaker and knows his topics very well. I have learned so much from him and I’m pleased to have come to the seminar.”

“I would recommend this seminar to my friends and family because it’s an opportunity to have hope. They covered every topic that I was seeking information about and the material was presented in an effective format for learning about hearing loss. ”

“Just to know that there is hope out there is enough. The information and explanations were simple and not too technical for the average Joe and my knowledge about hearing after the seminar was dramatically improved. I have read books on tinnitus but your information and procedures opened up a whole new world.”

“Excellent Tinnitus Presentation today! I am so glad I came. I expected an extended sales pitch, but got a very good overview of hearing and tinnitus problems with a description of a treatment protocol and recommended product. Well done!”

Derick is wonderful! True asset.
I started wearing my hearing aids every day, morning to night & the tinnitus has changed tremendously. Hardly ever hear it!!! God bless you!

Dear Mr. Hoglund,

Attached is my Patient Success story, which is a real testament to one particular employee, Mr. Derick Winn.

Derick is the perfect example of caring customer/patient service. He is always very well dressed and treats you as if you were a family member. He listens carefully to your problems before he cleans and make adjustments to your hearing aids and always carefully explains how he is addressing your concerns.

Every time I visit Derick for a checkup I come away completely satisfied that I have gotten the very best product, service and information available.

M wife purchased hearing aids elsewhere and she feels that she is not getting anywhere near the satisfaction that I am in either the product or service. She has made an appointment to consult with Derick later this month for his input and suggestions.

Again, my congratulations and best wishes to you and your staff— and in particular to Derick Winn.

Sincerely,

Austin C. Marshall

Having had an ever increasing hearing loss for the past 30 years, I have certainly undergone many hearing tests. However, it was not until I recently attended one of the seminars presented by the Hoglund Family Hearing Center and subsequently was tested by their audiologist, Dr.
Lynette Dornton that I discovered the dynamics of what a thorough hearing test involves. Without question, I can honestly say that the hearing tests I received here were the most rigorously conducted and technologically sophisticated ones I have ever experienced! The extreme care with which Dr. Dornton conducted these tests, followed by her very lucid and down-to-earth explanation of their results was clearly exceptional! For anyone who may be seeking a first-class hearing assessment, I highly recommend the Hoglund Family Hearing Center.

One of the best decisions I’ve made in sometime has been upgrading to the WIDEX A/S Evoke 440 devices. Compatible with my i-phone 6-S, it has opened my hearing to a whole new marvelous level. Ms Waite suggested WIDEX, because of the tinnitus feature. I begin my day listening to “birds by the pond” and finish my day with “summer rain” while reading before turning out the light. In less than 6 weeks, I was already feeling and hearing a change with the “buzzing” in my head. It’s not gone, just so much less distracting. The chain saw sounds 2 football fields away, as before it was just outside the house. Thanks Hogland Family and Angela for showing me the way!

OUTSTANDING! No better place to come for my hearing needs. HIGHLY RECOMMENDED!

I am a new client- very happy with your office staff in Cape Coral- I was unhappy with my last  hearing aid provider in FT Myers. Katelyn gave me a better exam than the last place and the fitting prescription was better a a result. One thing she did differently, was to use a closed dome in my worse right ear , instead of all open domes, like the last office used. Much better results!
She agreed that a Starkey 1200 rechargeable (American made)  would work for my hearing loss-  the more expensive high level  Oticon Opn S, was what the last office pushed, he never even discussed other manufacturer options.  I went from severe to having  mostly moderate hearing loss, with Katelyns more accurate exam- no wonder the last aids were uncomfortable to wear= wrong prescription!
Maria is such a nice receptionist, I love talking to her. Kira did a great job on my 2nd tune up appt this week. 
I have several people in mind who, I hope take advantage of your services-  one of them is my dentist ( he can't understand his staff when they whisper to him) - But his office is closed right now, except for emergencies--
Time to go back to work, America- this crisis isn't nearly as bad as we were told it would be.

First of all, Michele is very friendly, competent and very well informed on your products and services. Derrick has been completely helpful and very knowledgeable on everything. The office is always clean! We are always satisfied when we leave your office.

I’ve been a patient of Hoglund Family Hearing in Fort Myers since 2017 when I first went to them for a routine Hearing Test. I had experienced symptoms of Tinnitus and Balance issues; they confirmed with me that I had some gradual hearing loss. Audiologists at Hoglund suggested hearing devices which helped enormously! They even applied an application on my cell phone to help with the tinnitus, all of staff there are caring and understanding of my needs and are available to help me at all times!

Highly recommend! Professional service, quality products and just nice to deal with. Very caring! Love my hearing aids!”
T. of Bonita Springs, FL

Thank you for the excellent appointment ‘service’ call today. I had not been into the Bonita Springs office for many months due to the Virus shutdown. I was able to arrive in early May and was met by a very ‘listening’ new professional. She began the usual routine and I stopped her and said I want all to be done in this manner because of the 6 month inability to return in early March. So I told her what I wanted. She listened, let me point out the changes in my daily hearing and challenges I had with the hearing aids and then she went to work. My usual three month checkup doesn’t need all that but after 6 months the aids were sitting badly in my ears, attachments were wearing out, and I couldn’t distinguish sounds. When she same back I could not believe the difference. Then I asked her to check for wax because I would then make an appointment with my ear doctor if things looked ‘waxy’. She did that and we parted ways. Now I can hear all the buzzers in the house again. And the TV voices are sharp. The office was upholding the government’s suggestions for keeping us free of the virus so I had no fears that way. I even had a nice bench outside to wait for my ride. As I begin to push 90 it is nice to know my long association with Hoglund has been well worth the investment.

Very clean and safe facility. Excellent service. Stephanie was very helpful and courteous. Audiologist was helpful. All said a good experience.

This space is too small to describe all the good I feel about your firm and Patrick. As a victim of a previous failure I was amazed to become a patient of your firm. Patrick met us at the door and he explained the process in detail. He explained the screening process and flushed out the ear wax. He took a mold of both ears and in ten days my new aids were received as promised. Patrick fit them into my ears and I am delighted. I would not hesitate to come back to the office if I needed additional assistance.

I tried to put on my one aid the other day, only to find it broken. The battery casing had detached from the device. I called Hoglund and Stephanie walked me through my options. She came out to my car, collected the device and said she would call when and if it was repaired. Two days later I had my devices working perfectly. Thank you, Stephanie and Averie. Well done! Great service!

I want to express my gratitude and heartfelt thanks for the wonderful service you have provided me over the years. I have had severe hearing problems for may years and struggled a lot with other audiologists. It wasn’t until Hoglund Family Hearing was recommended to me that my life changed. It was one of the best decisions I’ve ever made. Your staff is friendly, caring and very knowledgeable.
Averie has truly been amazing. When I needed new hearing aids, she surprised me with a meeting and testing with the owner, John Hoglund. He spent a long time talking to me and convincing me that he could improve my life with new technology.
I now have new hearing aids. I have crisp clear phone conversations, can FaceTime with my great grandchildren, and hear TV without having it blasting. I hear music . . . sent directly to my ears. And the cost was affordable!
Thanks to all of you at Hoglund Family Hearing for making such a difference in my life. My husband says thank you, too!

They are great! Since Day One I have been happy to be under Katelyn’s care.

The service was great. Very nice people at the desk, and they fixed my problem! Thank you all!

I’ve found your services to be exemplary, and will continue to use them and recommend them to others as well. Keep up the good work! It is much appreciated!

We have always found your staff to be friendly, knowledgeable, and up-to-date on hearing issues. Your office is clean, and appointments are easy to schedule (or reschedule if the need arises). We are very happy, and are especially pleased with the precautions you are taking during the COVID-19 crisis.

The office staff was very helpful. Mr. Brody was very knowledgeable in testing me and explaining how the instruments work.
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When I was in Bonita Springs and briefly in residence at Diamond, a nearby senior facility, Hoglund Family Hearing was recommended to me to evaluate a bothersome and progressing loss of hearing. The evaluation process was thorough, the cause was found and eliminated, and I left with my hearing greatly improved.
I was treated by a young woman technician who was caring and obviously knowledgeable. Like your eyes, you’re hesitant to entrust your ears to someone you don’t know..... Especially. I would like to thank her Averie again. From the time I entered the office in Bonita Springs everyone, from the receptionist and throughout, was cordial, warm and professional, and above all, caring. Over time I have less ringing in my ears just as the technician predicted may happen. And I can hear a pin drop!
Thank you to the whole Hoglund Family group in Bonita Springs for your wonderful attention to my problem.
And I didn’t even have a bill to pay! Thank you twice!